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Rapid Advanced Analytics
Get the full picture on your customer journey – from the tiniest details to the grandest trends. Zykrr’s all-in-one platform goes beyond the surface, giving you real-time, granular insights that matter.
How likely are you to recommend us to your friends & collegues, Myle?
Cut through the noise: Focus on insights that matter. And make data-driven decisions in the moment.
Get your hands on real-time insights with our dynamic dashboards. Explore comparative reports with easy visualizations and make data-driven decisions on the fly!
Our prescriptive analytics coupled with in-depth reporting and granular visualization is like a personalized GPS for your business decisions. Combining insights with intelligent recommendations, we empower you to make proactive decisions and stay ahead of the curve.
Unlock the hidden meaning behind your customers’ words – all millions of them! Transform customer feedback, social media posts, and more into their sentiments, pain points, and desires with unparalleled accuracy.
Predict customer churn before it happens. Zykrr helps you identify at-risk customers and take proactive steps to keep them on board.
With Zykrr, you’ll have the foresight to anticipate market trends, customer behavior, and potential risks & opportunities, and make strategic moves that drive growth and protect your business.
Unlock hidden patterns, predict trends, and automate tasks at unprecedented speed & accuracy with Zykrr’s advanced AI capabilities.
Explore how businesses transformed their strategies and achieved remarkable results with our data-driven solutions.
A leading automotive brand in Uganda partnered with Zykrr to implement a scalable feedback system that provided actionable insights to enhance customer satisfaction.
Learn More15%
Increase in CSAT
94%
Increase in CSI Score
A renowned healthcare provider partnered with Zykrr to enhance patient satisfaction by refining key processes and improving touchpoints across their hospital network.
Learn More+40
Base Points Higher NPS
8%
Increase in CSAT score
A prominent healthcare group partnered with Zykrr to enhance patient satisfaction and modernize their feedback system
Learn More+12
Base Points Higher NPS
10+
Key Touchpoints Streamlined
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
Stories, learnings and thoughts by leaders.
Customer Experience
Best Practices to be followed while framing survey
13 Jul 2022 | Zykrr
customer feedback, Customer Journey, CX, Insights, NPS
Customer Experience
Effective Tips For Customer Feedback For A Successful CRO Strategy !
29 Oct 2021 | Zykrr
customer experience, customer feedback, CX, feedback, Insights