Make everyone think about things from the customer’s perspective
May Be Your Customer Isn’t Trying To Save Money?
What delights your customer? Is it always to save money, find a
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Design and plan an integrated NPS/CSAT program spanning your customer journey
Creating real-time feedback listening channels to capture in-the-moment experience
Understand and predict performance charter to prioritise actions for change for greatest impact across your value chain.
Respond to your detractors and take action for RCA
Roles and access and cross functional CX reviews to drive organisation wide customer centricity with clear accountability and transparency across hierarchies.
You can plug in multiple modules to experience the complete suite of CX services which enables every outlet/ store unit to review their customer satisfaction and take necessary actions to improve it. Some of the key highlights are:
Few clients prefer more hands-on, while others want us to handle everything. We are best at both.
Agility requires feedback. The faster we go and the more uncertain the terrain we travel, feedback becomes essential to delivering the right value to our customers. Zykrr is designed for fast feedback in an agile way - easy enough to seek feedback frequently and targeted enough to drive valuable learning.
In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analysing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of zykrr's technology and am glad to be part of this journey.
In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analysing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of zykrr's technology and am glad to be part of this journey.
In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage with their audience and measure the impact of their campaigns.
Make everyone think about things from the customer’s perspective
What delights your customer? Is it always to save money, find a
Read MoreTake a few minutes to think about it. Are you able to distinguish
Read More"Customer Experience can never be consistent across any parameter that defines it." With
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We’re a strong team that packs a punch when it comes to expertise in experience design, technology, and analytics
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