About Us

Our Leadership

Our Vision

To be a global leader responsible for enabling and sustaining exceptional customer excellence for everlasting business impact for our clients through leveraging advanced research technology, applying appropriate analytical tools and managing strategic account implementation for large accounts.

Kanchan Khera

CEO& Founder
  • More than 20 years of experience in leading Customer Experience, Survey Solutions and Customer Insights
  • Designed and lead Digital products and solutions
  • Lead the Global Survey Solution Capability at McKinsey to provide survey solution capability and
  • Lead Agile transformation at Digital Center based out of India
  • Core leadership to create digital hub (India) for McKinsey’s client engagement needs
  • Implemented and led complex VOC and NPS programs across multiple industries – Airlines, Healthcare, Insurance, Banking, Retail, B2B clients
  • Enjoys challenging the status-quo, researching on tech platforms, oil on canvas landscape paintings and driving to hills are some of the things she enjoys doing.
Kanchan Khera
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Subhanker Sarker

Chief Growth Officer
  • Lead the growth & capability building initiatives of Zykrr
  • Active mentor for IIM Calcutta Innovation Park.
  • More than three decades of experience in Consumer Products, Consumer Services & Digital space, with businesses ranging from Times Internet, Justdial, Seventymm, Amway India, Pennzoil India, ICI Paints & Asian Paints.
  • Have depth of experience in business management with P&L responsibilities, sales & supply chain, marketing & communications, driving growth through collaboration & partnerships, sustainability through excellence in customer experience – thereby building future-ready organisations.
  • “Balanced” experience both in traditional as well as digital space, with proven track record of leading successful phy-gital / omni-channel and assisted digital-commerce outreach initiatives.
  • PGDM from Indian Institute Of Management, Calcutta (1991 batch

Ranabir Sen

Executive Director
  • 35 years of market research operations expertise across India Middle East and Southeast Asia. MODE (TNS and GFK –MODE) and Kantar
  • The person behind the implementation of first ISO-9000: 2000 quality standards in India.
  • Has a sound grasp of online and offline data collection design and methodologies across India, Southeast Asia and Middle East socio-cultural context.
  • Love to write and have authored three books.
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Hrushikesh Kulkarni

Head-Sales and Marketing
  • Hrushikesh has more than 17 years of market research experience across the markets of India, Singapore & Malaysia.
  • He has worked with Informate, Axis bank, Ipsos, Karvy Insights & LitmusWorld at senior leadership positions.
  • He is a trainer associated with various MBA institutes as a visiting faculty to share corporate learnings for their Marketing modules.
  • Speaker at various forums including IIMs on Customer Experience Management (CXM) & the art of story telling

Diwakar Maurya

Head-Technology
  • NSIT Graduate and McKinsey Alumnus with strong technical expertise in creating a high performing scalable platforms.
  • Operated in multi-stakeholder environment with demanding needs
Diwakar Maurya

Zykrr Team has strong expertise and industry thought leaders who in sprit walk the talk in experience driven growth.

  • We’re a strong team that packs a punch when it comes to expertise in experience design, technology, and analytics

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