Insuring Success

Redefine what customer experience means in the insurance industry. Make every interaction count, from claims to customer care, with our all-in-one CXM platform tailored just for you.

Upgrade the insurance experience

With Zykrr, every customer journey is smooth, efficient, and satisfying. Amidst the labyrinth of regulations, chaotic claims management, and keeping pace with technology, the leaders sit back and enjoy while their CX systems drive growth. Provide complete peace of mind and confidence to policyholders.

ENGAGE. MEASURE. CONVERT

Real Results. Real Stories

See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.

A Leading Insurance Company Elevates Customer Experience with Zykrr

A prominent insurance provider partnered with Zykrr to enhance customer experience (CX) and increase customer loyalty.

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+30

Base Points Increase in NPS

11%

Increase in average response rate

In their own words

As feedback reigns supreme, here’s ours!

Hear from our long-term clients

“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”

Deputy VP – Customer Management

Bharti AXA Life Insurance

“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”

VP – Digital Strategy

Bajaj Auto Ltd.

“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”

Head – Transformation Program

Bharti AXA Life Insurance

“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”

Founder & CEO

ThoughtLeadership.in

“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”

Co-Founder & MD

Northwest Executive Education