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Financial Services
If you treat your customers like numbers, be prepared to watch those numbers drop. Craft personalized experiences that make each of your customers feel like a million bucks.
The forefront of the financial industry, we partner with global banks, credit unions, insurance giants, brokers, and esteemed financial advisors, transforming their clients’ banking experiences – and their bottom line.
Truly understand your customers, connect with them on a personal level, and build trust that lasts.
The financial sector is a complex web of regulations, like data privacy and KYC/AML compliance, require balancing security and customer experience.
Economic downturns and upturns can significantly impact consumer behavior. Financial institutions must be agile and responsive to these changes while maintaining customer trust.
The rise of social media has transformed how customers interact with brands. Financial institutions must adapt to the digital age while preserving the human touch.
Fintech disruptors are reshaping the industry. Traditional financial institutions must embrace innovation to stay competitive and meet evolving customer expectations.
Bridge the gap between your bank and your customers across platforms, branches and channels.
Deploy only as many resources they need, not more. Identify areas for improvement and streamline processes based on real customer feedback.
Gather feedback on AML/KYC processes, ensuring happy customers and happy regulators.
Manage experiences everywhere from branch to digital channels & omnichannel experience your will love.
Understand and address customer pain points, predicting their needs before they even know them.
Auto-assign the actions and escalations for promptly addressing customer complaints in a flash.
The smart insights help you target offers and promotions with laser focus to higher conversion rates.
See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.
A prominent financial institution partnered with Zykrr to gain deeper insights into customer engagement, identify brand drivers, and measure satisfaction with their vehicle loan products.
Learn More+25
Base Points Higher NPS
12%
Increase in Customer Satisfaction
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
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