Financial Services

Bank on better
customer relationships

If you treat your customers like numbers, be prepared to watch those numbers drop. Craft personalized experiences that make each of your customers feel like a million bucks.

The forefront of the financial industry, we partner with global banks, credit unions, insurance giants, brokers, and esteemed financial advisors, transforming their clients’ banking experiences – and their bottom line.

Go from transactions to trust

Truly understand your customers, connect with them on a personal level, and build trust that lasts.

Politico regulatory landscape

Politico regulatory landscape

The financial sector is a complex web of regulations, like data privacy and KYC/AML compliance, require balancing security and customer experience.

Economic volatility

Economic volatility

Economic downturns and upturns can significantly impact consumer behavior. Financial institutions must be agile and responsive to these changes while maintaining customer trust.

Social metamorphosis

Social metamorphosis

The rise of social media has transformed how customers interact with brands. Financial institutions must adapt to the digital age while preserving the human touch.

Technological innovations

Technological innovations

Fintech disruptors are reshaping the industry. Traditional financial institutions must embrace innovation to stay competitive and meet evolving customer expectations.

THE EXPERIENCE CATALYSTS

Bank on better customer relationships

Bridge the gap between your bank and your customers across platforms, branches and channels.

Optimize Operations

Optimize Operations

Deploy only as many resources they need, not more. Identify areas for improvement and streamline processes based on real customer feedback.

Compliance Confidence

Compliance Confidence

Gather feedback on AML/KYC processes, ensuring happy customers and happy regulators.

Unified Experience

Unified Experience

Manage experiences everywhere from branch to digital channels & omnichannel experience your will love.

From retention to loyalty

From retention to loyalty

Understand and address customer pain points, predicting their needs before they even know them.

Real-Time Resolutions

Real-Time Resolutions

Auto-assign the actions and escalations for promptly addressing customer complaints in a flash.

Boost Conversions

Boost Conversions

The smart insights help you target offers and promotions with laser focus to higher conversion rates.

ENGAGE. MEASURE. CONVERT

Real Results. Real Stories

See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.

A Leading Financial Institution Sharpens Customer Focus with Zykrr’s Data-Driven Solutions

A prominent financial institution partnered with Zykrr to gain deeper insights into customer engagement, identify brand drivers, and measure satisfaction with their vehicle loan products.

Learn More

+25

Base Points Higher NPS

12%

Increase in Customer Satisfaction

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In their own words

As feedback reigns supreme, here’s ours!

Hear from our long-term clients

Quote

“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”

Deputy VP – Customer Management

Bharti AXA Life Insurance

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“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”

VP – Digital Strategy

Bajaj Auto Ltd.

Quote

“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”

Head – Transformation Program

Bharti AXA Life Insurance

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“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”

Founder & CEO

ThoughtLeadership.in

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“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”

Co-Founder & MD

Northwest Executive Education

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