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Legendary brands weren’t created by following the safest option. They were created by understanding the customer like they were your twin. And providing delightful, memorable and personalized experiences at scale.
Craft omnichannel campaigns that resonate with your audience and watch your engagement skyrocket
Ensure every interaction is a positive one and each complaint is resolved, turning customers into lifelong evangelists.
Elevate your brand image and create a loyal following that would defend you to the death (well, maybe not death, but you get the picture!).
Craft experiences your customers crave
Match the mood
Track real-time brand sentiment and public perception
Speak with one voice
Ensure consistent & cohesive communication
Stitch the channels
Continue the conversation across touchpoints
Relevant messages
Deliver customized content
Build your inner circle
Reward your most loyal customers
Avert crisis
Maintain brand trust by mitigating damage
The brands you love use our robust customer experience management software: it’s not a coincidence. Discover the secret sauce to their success.
Zykrr implemented a web intercept feedback system on the client’s website. Strategically placed forms captured real-time qualitative insights at crucial touchpoints
Learn More+30
Base Points Higher NPS
10%
Increase in conversion rates
A prominent insurance company collaborated with Zykrr to elevate customer experience, enhance feedback mechanisms, and improve overall satisfaction.
Learn More+16.6
Base Points Higher NPS
1.5x
Surge in response rates
A prominent insurance provider partnered with Zykrr to enhance customer experience (CX) and increase customer loyalty.
Learn More+30
Base Points Higher NPS
11%
Increase in average response rate
Know exactly what your audience is saying about you, good or bad. No more flying blind.
Expert consultation and support is always available at hand with Zykrr.
Tailor your brand interactions to each customer, making them feel like the VIP they are.
Stay ahead of the curve! Foresee trends and adapt your brand strategy before your competitors can even blink.
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
Stories, learnings and thoughts by leaders.
Brand Experience
Build Your Brand’s Reputation Through Your Customers’ Trust
02 Dec 2022 | Zykrr
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Building Customer Loyalty: The Magical Ingredient For The Success of Your Organization
08 Aug 2022 | Zykrr
Brand Experience
Loyalty Brings Royalty
09 Sep 2021 | Zykrr
