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Airlines & Aviation
Ready to soar above the competition with sky-high customer satisfaction? Zykrr helps airlines and airports navigate the ever-changing travel landscape to craft unforgettable experiences for every passenger.
Identify pain points and passenger needs, streamline operations, and enhance service quality, ensuring every passenger feels valued and satisfied — in the air and on the ground. Improve loyalty, increase efficiency, and set new standards in passenger experience with Zykrr.
The aviation industry is undergoing rapid changes, driven by regulatory shifts, economic fluctuations, evolving social expectations, and technological advancements. Airlines and airports need to adapt swiftly to stay ahead.
The aviation industry operates within a complex regulatory framework, dictated by bodies such as the FAA and EASA. Adherence to stringent safety, environmental, and consumer protection standards is paramount.
Fluctuating fuel prices, economic downturns, and geopolitical tensions create a dynamic operating environment. Airlines and airports must be agile in their strategies to navigate these challenges.
Passenger expectations have evolved significantly. Modern travelers demand seamless, personalized experiences, from booking to boarding. The industry must adapt to meet these elevated standards.
Advancements in technology are reshaping the aviation industry. From AI-driven operations to data analytics, innovation is key to staying ahead.
Zykrr’s tailored solutions add wings to your brand. Discover unique advantages that help you soar in a competitive aviation industry.
Capture feedback from booking to baggage claim, creating a 360-degree view of the passenger journey.
Turn feedback into actionable data in real-time, allowing you to address issues swiftly and efficiently.
Personalize the travel experience based on passenger preferences and feedback, leading to happier travelers and higher satisfaction scores.
Leverage AI to anticipate potential problems and proactively address them before they impact your passengers.
Gain valuable data insights to streamline operations and identify areas for cost savings.
Empower your staff with the tools they need to deliver exceptional customer service.
See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.
The airline partnered with Zykrr to understand evolving customer behavior and sentiments in order to soar above the competition.
Learn More+40
Base Points Higher NPS
9%
Higher Response Rates
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
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