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Customer Experience
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Success Stories
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Listen, learn, and lead with insights that transform your organization into a hub of productivity and satisfaction. Transform your employees into your fiercest brand ambassadors by empowering and engaging them through meaningful methods.
Cultivate a thriving workplace with real-time employee feedback and actionable insights.
Foster a collaborative environment where employees feel valued and heard.
Attract and retain top talent with a stellar employee experience that becomes your employer brand superpower.
An EX that keeps your best ones from leaving
Pulse on Performance
Gather instant insights and act fast
Measure Engagement
Design and deliver relevant, in-depth employee satisfaction surveys
Employee Lifecycle Management
Onboard, train, appreciate and repeat
Well-Being Wins
Promote holistic well-being for productivity
Advanced Analytics and Reporting
Dive deep into data and emerge with actionable insights
Our comprehensive suite of tools to ensure your team feels engaged, supported, and motivated throughout their tenure.
Ensure new hires feel valued and integrated from Day 1. Welcome new teammates, provide essential information, and gather immediate feedback to make their transition smooth and stress-free.
Foster a culture of continuous engagement with regular check-ins, interactive sessions and team bonding experiences.
Whether it’s a regular morale check or a reaction to recent changes, create surveys in 2 minutes to get real-time insights that allow you to respond promptly and effectively.
Zykrr helps identify skill gaps and tailor training sessions that promote personal and professional growth.
Recognize accomplishments, set goals, and provide the support needed for success with a balanced view of independent reviews and historic trajectories.
Identify opportunities for improvement and utilize insights from to refine your employee experience strategies, reduce turnover, and create a more engaging work environment.
The brands you love use our robust customer experience management software: it’s not a coincidence. Discover the secret sauce to their success.
Zykrr implemented a web intercept feedback system on the client’s website. Strategically placed forms captured real-time qualitative insights at crucial touchpoints
Learn More+30
Base Points Higher NPS
10%
Increase in conversion rates
A prominent insurance company collaborated with Zykrr to elevate customer experience, enhance feedback mechanisms, and improve overall satisfaction.
Learn More+16.6
Base Points Higher NPS
1.5x
Surge in response rates
A prominent insurance provider partnered with Zykrr to enhance customer experience (CX) and increase customer loyalty.
Learn More+30
Base Points Higher NPS
11%
Increase in average response rate
Create a culture of appreciation where employees feel valued and empowered through an in-depth understanding of human experiences.
Streamline EX initiatives with user-friendly tools, automated workflows and easy integrations to existing apps.
Anticipate employee needs through employee satisfaction surveys in the fast-evolving workplace and address them proactively. Identify trends and concerns before they become roadblocks.
Rest assured, employee data is protected with the highest security measures and adheres to global data privacy regulations.
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
Stories, learnings and thoughts by leaders.
Employee Experience
Building A Connect: Employee Experience Drives Customer Experience
16 Dec 2022 | Zykrr
Employee Experience
Leveraging Customer Centric Innovation to Drive Organization
02 Nov 2022 | Zykrr
