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Retail
Each cart is a customer. Keep them coming back and unbox customer love in a competitive landscape! Zykrr empowers retailers to craft epic experiences that keep customers coming back for more.
Stores that you buy from are using Zykrr to shape the industry and set the pace. From first impressions to final purchases, anticipate their needs before they do, and create personalized experiences that make them feel valued. We’re talking more than just sales; we’re talking lifelong loyalty.
Retail is evolving faster than ever. Shoppers expect seamless, personalized experiences across every touchpoint. Staying ahead means understanding their needs, predicting their preferences, and acting swiftly to meet them.
Comply with confidence! Navigate complex data privacy regulations like GDPR and CCPA, ensuring responsible collection and use of customer data.
Build trust through clear pricing, fair return policies, and accurate product information, keeping customers informed, empowered, and engaged with your store.
Gain an economic edge in a competitive market! Optimize inventory management, personalize marketing campaigns, and boost customer loyalty for success.
Make every purchase meaningful! Showcase your commitment to ethical practices, from eco-friendly products to community initiatives, and let your customers know they’re supporting positive change.
Don’t just keep up with the competition; set the standards in shopping. Get tailored solutions and tangible results with Zykrr’s advanced Retail XM Platform.
Zykrr helps you tailor product recommendations, promotions, and marketing messages to each customer’s unique preferences.
Understand the digital and physical signals in real-time and nudge customers to complete their purchase at critical turns.
Hear your customers loud and clear, no matter where they shop. We help you capture feedback, suggestions and praise from every touchpoint – in-store, online, and mobile – for a complete customer journey view.
Resolve issues faster than ever! Zykrr helps you identify and address customer concerns quickly and efficiently, building trust and loyalty with every interaction.
Track your progress and see the ROI of your efforts. We help you measure the impact of CX improvements, so you can keep making your customers smile.
See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.
A tightly integrated Zykrr system captured granular insights for a premier coffee chain, unveiling customer preferences, for better store experience across India.
Learn More+11
Base Points Higher NPS
3X
Higher Response Rates
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
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