Automated escalations routing
Resolve issues with the right expert
Listen closely, respond thoughtfully, and turn every “goodbye” into a “welcome back” before it’s too late! Turn every angry support call into a loyal customer, with Zykrr.
Never Miss a Beat
Automated escalations routing
Resolve issues with the right expert
Personalized follow-up
Provide the VIP treatment they deserve
Historical insights
Learn from the past, win in the future
Fast resolutions
Zero waiting time
Auto-updates for teams
Stay in the loop, effortlessly
AI-powered sentiment analysis
Read between the lines for empathetic solutions
Embrace the latest innovations with our continuously updated platform to keep you ahead.
Operate seamlessly across geographies with our platform, designed to support global enterprises and their diverse needs.
Our solutions cover feedback to action planning, ensuring complete audience understanding.
We’re here to help every step of the way, with dedicated support and expert guidance.
Business owners just like you are using the our customer experience solutions to get retain their loyal customers
Catch the subtle signals even if they don’t share active feedback.
Delight customers and reduce churn by timely and actively addressing customer pain points.
Close the negative feedback loop with real-time resolutions, and open the door to loyalty.
Set triggers for automated tasks and actions. Route the issue to the dedicated team or employee for further steps.
Equip employees with historical, predictive and real-time insights for better decision-making.
Don’t leave room for human errors: Zykrr’s smart recommendations helps them learn without making mistakes and become customer service superstars.
Stories, learnings and thoughts by leaders.
Customer Experience
What is Closed-Loop Feedback and How to Create an Effective Closed-Loop Feedback System?
After gathering and analyzing survey data, what should you do next? To tie up loose ends with your customers, it is crucial to have an effective, well…
Customer Experience
How to boost your response rate
Zykrr does not only aim at providing a Customer Experience Management Platform but also believes in providing an end-to-end solution when it comes to …
Customer Experience
The Real Secret to Winning over Gen Z through Customer Experience
Young consumers put a spotlight on three brand values one of which the NOW Customer values most: speed, trust, and authenticity.