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Success Stories
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Craft memorable experiences, as they happen – rather than simply managing them. Discover a better way to personalize CX at scale with our customer experience management software.
Get the insights and tools to resolve issues faster, anticipate needs, and retain more customers.
Use the most potent customer journey mapping tool to identify growth opportunities, and turn happy customers into brand advocates.
Understand their emotions, measure brand sentiment, and ensure your message resonates with every customer.
The brands you love use our robust customer experience management software: it’s not a coincidence. Discover the secret sauce to their success.
Zykrr implemented a web intercept feedback system on the client’s website. Strategically placed forms captured real-time qualitative insights at crucial touchpoints
Learn More+30
Base Points Higher NPS
10%
Increase in conversion rates
A prominent insurance company collaborated with Zykrr to elevate customer experience, enhance feedback mechanisms, and improve overall satisfaction.
Learn More+16.6
Base Points Higher NPS
1.5x
Surge in response rates
A prominent insurance provider partnered with Zykrr to enhance customer experience (CX) and increase customer loyalty.
Learn More+30
Base Points Higher NPS
11%
Increase in average response rate
Maximise ROI and minimise time to value with Zykrr. Our platform simplifies implementation, making it easy to achieve your business goals efficiently.
Our experienced team collaborates with you, combining deep industry knowledge with innovative AI-driven solutions. We’re with you at every step.
We offer expert guidance for large-scale implementations. Our dedicated consulting services ensure smooth transitions and impactful results.
Experience seamless integrations, rapid analytics, and actionable insights. Zykrr empowers you with real-time data, helping you anticipate and meet customer needs.
Hear from our long-term clients
“Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.”
Deputy VP – Customer Management
Bharti AXA Life Insurance
“Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.”
VP – Digital Strategy
Bajaj Auto Ltd.
“We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.”
Head – Transformation Program
Bharti AXA Life Insurance
“In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.”
Founder & CEO
ThoughtLeadership.in
“In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.”
Co-Founder & MD
Northwest Executive Education
Stories, learnings and thoughts by leaders.
Customer Experience
Choosing The Right Customer Experience Management Platform – The Right CXM Fit
22 Sep 2022 | Zykrr
Customer Experience
Enhance Your Customers’ Experience by Focusing on Moments That Matter
02 Jan 2023 | Zykrr
Customer Experience
Kickstart with Zykrr Customer Experience Management Engine
22 Sep 2022 | Zykrr
