Customer Experience
How to Choose a Customer Feedback Tool – 2025 Buyer’s Guide
12 May 2025 | Zykrr
close loop feedback, customer analytics, customer experience, customer feedback, CX, CXM, NPS, Text Analytics
Customer Experience
Predictive Customer Analytics – The Next Frontier in CXM
11 May 2025 | Zykrr
Churn Rate, customer analytics, customer feedback, Customer Loyalty, CX Analytics, CXM, predictive
Customer Experience
Customer Experience Management Strategy for 2025: A Complete Guide
11 May 2025 | Zykrr
close loop feedback, CLV, customer experience, customer feedback, CXM, Employee Experience, NPS, predictive
CSAT
Top 5 CSAT Tools for 2025 – Best Customer Satisfaction Software in India
09 May 2025 | Zykrr
close loop feedback, CSAT, customer experience, customer feedback, customer satisfaction, CXM
NPS
How to Calculate NPS: A Step-by-Step Guide
09 May 2025 | Zykrr
customer experience, Customer Journey, customer satisfaction, detractors, NPS, NPS Scale, passive, Promoters
NPS
What is a Good NPS Score? NPS Benchmarks and Best Practices
09 May 2025 | Zykrr
Banking, customer experience, CX, NPS, NPS Scale
Customer Experience
Customer Journey Analytics 101: A Complete Guide
07 May 2025 | Zykrr
customer analytics, customer experience, customer feedback, Customer Journey, customer satisfaction, CX Analytics, CXM, predictive
Customer Experience
NPS in Banking: Why It Matters
07 May 2025 | Zykrr
Banking, close loop feedback, CLV, customer experience, customer feedback, Digital CX, Digital Experience, NPS, voice of customer
Customer Experience
What is Customer Experience Management (CXM)?
06 May 2025 | Zykrr
customer experience, customer experience management, customer feedback, Customer Journey, customer satisfaction, NPS, voice of customer
Customer Experience
Top 10 Customer Satisfaction Questions
06 May 2025 | Zykrr
close loop feedback, Closed-Loop Follow Up, CSAT, customer experience, customer feedback, customer satisfaction, feedback, NPS
Customer Experience
How to Close the Feedback Loop: A Step-by-Step Guide
06 May 2025 | Zykrr
close loop feedback, customer experience, customer feedback, Customer Journey, Customer Loyalty, customer satisfaction, feedback
CSAT
CSAT vs NPS vs CES: Choosing the Right Metric
06 May 2025 | Zykrr
CES, CSAT, customer experience, Customer Loyalty, detractors, NPS, passive, Promoters
NPS
What is NPS? – A Complete Introduction
06 May 2025 | Zykrr
customer experience, customer feedback, Customer Loyalty, customer satisfaction, CXM, NPS
Customer Experience
How Customer Analytics Transforms Your Business.
15 Nov 2024 | Zykrr
analytics, customer experience, customer feedback, Customer Journey, Customer Loyalty, Customer Retention, CX, feedback, survey analysis
Employee Experience
Measuring Employee Satisfaction To Improve Productivity.
01 Jul 2024 | Zykrr
customer survey, Employee satisfaction, EX, security
Customer Experience
Navigating Customer Experience Challenges: A Reflection on the Past Five Years
12 Mar 2024 | Zykrr
Customer Journey, customer satisfaction, CX, cx challenges, CX Technology
Customer Experience
Unlocking the Value: Understanding CX ROI in Banking
07 Mar 2024 | Zykrr
CLV, Customer Retention, CX, Employee Engagement, ROI
Customer Experience
The Power of Empathy in Customer Experience: Building Stronger Connections
28 Feb 2024 | Zykrr
airbnb, customer experience, CX, zappos
Customer Experience
CX Feedback Solution
01 Jan 2024 | Zykrr
CX, feedback, Insights, Robust Technology, Touchpoints
Product Experience
Product Experience Software & Tools
01 Jan 2024 | Zykrr
Insights, Product experience, Product Experience Management, PX
Customer Experience
Offline Reputation Management Software
01 Jan 2024 | Zykrr
Closed-Loop Follow Up, Digital CX, NPS, ORM, Reviews, Text Analytics
Customer Experience
Text Analytics
01 Jan 2024 | Zykrr
Analysis, customer analytics, customer feedback, Product experience
Customer Experience
Unveiling the Multi-Stakeholder Approach: Beyond the Financial Impact of CX
17 Nov 2023 | Zykrr
CX, CX Leaders, Financial impact, NPS, Product Managers
Customer Experience
Enhancing Business Success Through CX Design: Understanding the Impact
09 Nov 2023 | Zykrr
Business Success, Customer Journey, CX, CX Design, Omni-channel integration
Customer Experience
Why you need to pay attention to CX in the Airline Industry
13 Apr 2023 | Zykrr
Airline Industry, Airline safety, CX, Technology
Product Experience
5 best practices for Maximizing Customer Experience through Strategic Product Experience
02 Mar 2023 | Zykrr
CSAT, Customer Journey, NPS, Product, Product experience, PX, UI
Customer Experience
What is Closed-Loop Feedback and How to Create an Effective Closed-Loop Feedback System?
20 Feb 2023 | Zykrr
Closed-Loop Follow Up, customer feedback, Customer Retention, CX, cx journey, detractors, passive
Brand Experience
The Ultimate Guide to creating a Seamless Retail Experience
02 Feb 2023 | Zykrr
Brand Experience, CX, Data Integration, Industry, Retail
Customer Experience
Leveraging Text and Sentiment Analysis to Enhance Your Customer Experience
16 Jan 2023 | Zykrr
AI/ML, customer feedback, CX, Sentiment Analysis, Text Anaysis
Customer Experience
Enhance Your Customers’ Experience by Focusing on Moments That Matter
02 Jan 2023 | Zykrr
customer experience, customer feedback, Customer Journey, CX, Insights
Employee Experience
Building A Connect: Employee Experience Drives Customer Experience
16 Dec 2022 | Zykrr
Customer, customer satisfaction, CX, Employee Experience, Organization
Brand Experience
Build Your Brand’s Reputation Through Your Customers’ Trust
02 Dec 2022 | Zykrr
brand reputation, Customer Loyalty, customers, CX, negative comments, trust
Customer Experience
How To Justify The ROI Of Customer Experience
08 Nov 2022 | Zykrr
Churn Rate, CLV, Cross Sell, customer experience, CX, ROI, upsell
Employee Experience
Leveraging Customer Centric Innovation to Drive Organization
02 Nov 2022 | Zykrr
Customer, Customer-centric, EX, Innovation, Strategy
Customer Experience
The Real Secret to Winning over Gen Z through Customer Experience
22 Sep 2022 | Zykrr
customers, CX, Gen Z, opinions, Social media
Customer Experience
Kickstart with Zykrr Customer Experience Management Engine
22 Sep 2022 | Zykrr
CLV, customer experience, Customer Journey, CX, CXM
Customer Experience
Choosing The Right Customer Experience Management Platform – The Right CXM Fit
22 Sep 2022 | Zykrr
customer experience, customer feedback, CX, CXM, Relational feedback
Customer Experience
Digital Transformation shaping Customer Experience like Never Before!
22 Sep 2022 | Zykrr
AI, customer experience, CX, Digital Transformation, IoT
Brand Experience
Building Customer Loyalty: The Magical Ingredient For The Success of Your Organization
08 Aug 2022 | Zykrr
Brand Experience, Customer Loyalty, customers, feedback, Revenue
Customer Experience
Know what NPS is all about and What is a good NPS
30 Jul 2022 | Zykrr
customer experience, Customer Loyalty, customer satisfaction, CX, NPS
Customer Experience
Best Practices to be followed while framing survey
13 Jul 2022 | Zykrr
customer feedback, Customer Journey, CX, Insights, NPS
Customer Experience
How to Frame NPS Question
28 Jun 2022 | Zykrr
customer experience, customer satisfaction, CX, NPS, Reccommendation
Customer Experience
How to boost your response rate
18 Jun 2022 | Zykrr
customer survey, Customer Value, NPS, Questions, Response, response rate
Customer Experience
Zykrr: Revamp Your Customer Retention Plan
15 Apr 2022 | Zykrr
Churn Rate, Customer, Customer Journey, Customer Retention, feedback
Customer Experience
Creating an OMNI-CHANNEL digital experience for BFSI
25 Mar 2022 | Zykrr
customer experience, CX, Digital Experience, Omni-channel integration, personalization
Customer Experience
Why prefer the NPS scale of 11-pointer than traditional 5-pointer scale?
20 Feb 2022 | Zykrr
11-pointer scale, customer experience, Insights, NPS, NPS Scale
Employee Experience
Feedback In Your Organization
27 Nov 2021 | Zykrr
customer feedback, Employee satisfaction, feedback, products
Customer Experience
How Customer Analytics Helps Your Business?
26 Nov 2021 | Zykrr
customer experience, customer survey, CX Analytics, survey analysis
Customer Experience
Effective Tips For Customer Feedback For A Successful CRO Strategy !
29 Oct 2021 | Zykrr
customer experience, customer feedback, CX, feedback, Insights
Customer Experience
Importance of patience experience during Covid times
29 Oct 2021 | Zykrr
consumers, feedback, Patient experience, Questions, Reviews
Customer Experience
May Be Your Customer Isn’t Trying To Save Money?
09 Sep 2021 | Zykrr
customer experience, customer satisfaction, customers, Money
Customer Experience
Is Customer Experience Equivalent To Customer Service?
09 Sep 2021 | Zykrr
customer experience, Customer Journey, Customer Service, CX, Touchpoints
Product Experience
CX Is A Journey
09 Sep 2021 | Zykrr
customer experience, Customer Journey, CX, Product, Product experience
Customer Experience
Reactions Over A Feedback
09 Sep 2021 | Zykrr
customer experience, customer feedback, Customer Journey, CX, feedback
Customer Experience
Being Customer Centric
09 Sep 2021 | Zykrr
customer attention, customer centric, customer experience, customer feedback, feedback
Product Experience
Stop Ignoring Customers
09 Sep 2021 | Zykrr
customer experience, customer feedback, Customer Journey, customer satisfaction, CX
Customer Experience
The Essential – Response Rate
09 Sep 2021 | Zykrr
Customer, customer feedback, customer response, feedback, Response
Customer Experience
In Conversation With Pankhuri Sakhuja
09 Sep 2021 | Zykrr
Competition, customer experience, CX, CXM, Retail
Customer Experience
The Pulse Of Your Audience
09 Sep 2021 | Zykrr
customer experience, customer feedback, Customer Pulse, feedback, Reports, Track
Customer Experience
The Pen Unspoken
09 Sep 2021 | Zykrr
Customer, customer experience, Customer Loyalty, CX
Customer Experience
In Conversation With Tathagat Varma, Founder & CEO, Thought Leadership
09 Sep 2021 | Zykrr
Cab Driver, customer experience, CX, CXM, Taxi Services
Customer Experience
CX Matters
09 Sep 2021 | Zykrr
CEM, Customer, customer experience, CX, CXM, VOC
Customer Experience
Why Do You Want Customer Feedback?
09 Sep 2021 | Zykrr
Customer, customer experience, customer feedback, feedback
Brand Experience
Loyalty Brings Royalty
09 Sep 2021 | Zykrr
Customer, customer experience, Customer Loyalty, CX, Product
Customer Experience
Improving Your CX
09 Sep 2021 | Zykrr
customer experience, Customer Loyalty, CX, CX Analytics, CXM
Customer Experience
CSAT And Net Promoter Score. Why Together?
09 Feb 2021 | Zykrr
CSAT, customer experience, customer satisfaction, CX, NPS
Customer Experience
Net Promoters Score
09 Jan 2021 | Zykrr
Customer, customer experience, detractors, NPS, passive, Promoters, Reccommendation
Customer Experience
CSAT Score – Customer Satisfaction KPI
12 Mar 2020 | Zykrr
CSAT, Customer, customer satisfaction, customer survey, KPI
