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Customer Experience
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We believe in the power of human connection. By giving businesses the tools to listen and understand their customers, we can create experiences that are not only memorable but truly transformative.
To reimagine the experiences in a fast-evolving landscape where the brand, the customers, and the employees—everyone wins!
Our principles pave the way for excellence, ensuring results that speak for themselves. Let our values drive your success.
We listen with open ears and genuine care, because understanding human feelings is key to creating experiences that resonate.
We take pride in our work, delivering results with transparency and dedication. You can count on a team that owns every step of the journey.
We work smarter to achieve faster results. We put your customers first, always. Smart technology meets human touch to make experience management a breeze.
We believe in open and honest communication because trust is the foundation of any great relationship.
In this fast-evolving landscape, we move fast, learn faster, and are always evolving to stay ahead of the curve.
We foster a culture of learning and development because a team that grows together builds better experiences together.
20+ years in customer experience, survey solutions, and insights. McKinsey veteran, digital product expert, leading VOC & NPS programs globally.
30+ years in consumer products and digital space. IIM Calcutta alumnus, driving growth through collaboration and customer experience excellence.
24 years at McKinsey, specializing in strategy, technology, and innovation. First CEO for Zykrr North America, Columbia University alumnus.
20+ years in market research and customer experience. Certified CX strategist, enhancing Voice of Customer programs globally.
20+ years in UX design. Expert in crafting user-centered experiences, leading global UX teams, and creating adaptive design systems.
19+ years in global leadership, consulting, growth, and CX transformations. IIM B alumnus, CCXP certified, author of ‘Beyond Customer Satisfaction’.
10+ years in multi-stack architecture. Expert in decentralized, scalable applications. Experienced with startups, skilled in AWS, Python, React.js, Node.js.
13+ years in product development. Launched successful B2B & B2C products. Crafting & executing innovative product strategies to deliver exceptional customer experiences & drive product-led-growth.
9 years in CX Solutioning & Implementation. Brought confidence to decisions that fostered customer advocacy across leading brands such as HDFC Ergo, Apollo Munich, Bajaj Auto, Bridgestone & ITC Hotels.
13+ years in operations, process excellence, and client management. Leading large-scale digital programs for global brands and tech firms.
We’re always on the lookout for talented individuals who share our passion for creating transformative experiences. If you’re looking for a place to make a real impact, join our journey.
Send your profile to us at hiring@zykrr.com
