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Online Stores

The eCommerce industry has seen a constant growth ever since its existence. Revenue is expected to show an annual growth rate (CAGR 2019-2023) of 10.4%, resulting in a market volume of US$2,674,077m by 2023.

As per the data collected for the year 2018 amongst the internet users, the consumer making at least one purchase over the period of 12 months grew to:
US: 93%, UK: 97%, CN: 98%

Though the revenue graph has been scoring heights, however analysts have observed a substantial decrease in brand loyalty and a high cart abandonment rate.

A proven fact and high success rate solution, to increase the brand engagement is by providing an exceptional user experience. With the inclusion of augment reality and technology moving quickly towards 5G the sole winners will be the brands that are able to win the hearts of their customers by creating an experience.

Zykrr has been conceptualized, crafted and designed by the industry experts.

Zykrr is a powerful digital feedback mechanism which also provides analytical presentation of data with a granular view to support quick diagnosis.

In the world of data privacy and security Zykrr gives you a secure platform to collect and analyze data. We follow GDPR compliance regulations and have robust technology to support the cause.

Know exactly what your customers want

  • Do they trust your brand?
  • Is your pricing too high or just right?
  • Are the customers getting what they are looking for in the product?
  • Who are your brand ambassadors or power customers who will recommend you to others?
  • Is your customer loyalty program working?
  • How well is your staff doing on customer service?
  • How is the first time customer experience versus repeat customers?

Know exactly what your customers want

  • Do they trust your brand?
  • Is your pricing too high or just right?
  • Are the customers getting what they are looking for in the product?
  • Who are your brand ambassadors or power customers who will recommend you to others?
  • Is your customer loyalty program working?
  • How well is your staff doing on customer service?
  • How is the first time customer experience versus repeat customers?
Give your business the pinnacle of solutions and unlock new potentials with Zykrr.
joel-mott-dIOuvpYUd5k-unsplash

Respondent friendly feedback rating system attracting higher response rate

  • Usability testing confirmed that 85% of the respondents found this interface better than the regular survey format in terms of ease of responding
  • Significantly reduces response time by up to 60% as compared to traditional systems
  • Made for smart phones – mobile first approach caters to rating question of up to 11 pointer on same screen
  • Friendly user gestures, tap and drag for ease of respondents
  • Visual interactive interface ensures better accuracy of response received
  • Reduced waste by eliminating long questions and changing into keyword format
  • 3 level drill into key areas of concerns

Respondent friendly feedback rating system attracting higher response rate

  • Usability testing confirmed that 85% of the respondents found this interface better than the regular survey format in terms of ease of responding
  • Significantly reduces response time by up to 60% as compared to traditional systems
  • Made for smart phones – mobile first approach caters to rating question of up to 11 pointer on same screen
  • Friendly user gestures, tap and drag for ease of respondents
  • Visual interactive interface ensures better accuracy of response received
  • Reduced waste by eliminating long questions and changing into keyword format
  • 3 level drill into key areas of concerns
joel-mott-dIOuvpYUd5k-unsplash

With our substantially simple feedback mechanism, customer response is through the roof! There is absolutely no compromise on the richness of collected data. Avail all the insights from the data collected with our highly customizable tool and powerful analytics backend.

Contact us
Nirvana Country, Gurgaon mail kanchan_khera@zykrr.com phone +91-98182-27602