The COVID-19 pandemic has turned our lives upside down. The strict lockdown that the government across the world has enforced to check the spread of this disease has affected the businesses adversely. Many businesses around the world have shut shop,
For any online business to succeed in this COVID time, they have to pull up their socks and focus sharply on their customer needs. Successfully engaging with the customers will help you to find any difficulties they are facing. This
In this customer-driven market, patient reviews are a huge factor in the decision making process by the patient regarding which hospital to visit. To ensure that your hospital gets positive patient reviews consistently, you must have patient satisfaction survey software.
Customer Satisfaction Score is a barometer that indicates how satisfied your customers are with your product or service at that point of time. It gauges an average across the complete experience with your company, that starts with the first interaction
The customer reaction and responses are metered vigorously. Especially since when everything has hit internet virally, all the activities over internet are tracked to provide the best digital experiences. Making it exceptionally simple and effortless for the customers to do
A give and take relationship cultivates between a company and the customer every time a product is purchased or a service is availed. Customer acquisition is easier than the customer retention, hence the company needs to produce a gratifying customer